Last Updated: June 27, 2025
Effective Date: June 27, 2025
1. COMPANY INFORMATION AND CONTACT
Company Name: Skhillz Academy
Address: 1317 Edgewater Drive, Suite 458, Orlando, Florida 32804
Telephone: (888) 429-5094
Email: [email protected]
Business Type: Virtual K-12 Educational Services and Tutoring
2. ACCEPTANCE OF TERMS
By accessing, using, or enrolling in Skhillz Academy's services, you ("User," "Student," "Parent," "Guardian," or "you") agree to be bound by these Terms and Conditions ("Terms"). If you are under 18 years of age, your parent or legal guardian must agree to these Terms on your behalf.
These Terms constitute a legally binding agreement between you and Skhillz Academy. If you do not agree to these Terms, you may not use our services.
3. DESCRIPTION OF SERVICES
Skhillz Academy provides:
- Virtual K-12 educational instruction
- Online tutoring services
- Educational content and curriculum
- Academic assessment and progress tracking
- Student support services
- Parent/guardian communication and reporting
Our services are delivered through online platforms, video conferencing, and digital learning management systems.
4. EDUCATIONAL COMPLIANCE AND ACCREDITATION
4.1 State Education Requirements
Skhillz Academy operates in compliance with Florida Department of Education regulations and applicable federal education laws. Students and families are responsible for ensuring compliance with their state's compulsory education laws and graduation requirements.
4.2 Age Verification and Enrollment
- Services are available to students in grades K-12 (typically ages 5-18), and we may request birth certificates or other official documents to verify student age during the enrollment process.
- Age verification may be required during enrollment to ensure we provide age-appropriate educational content and comply with federal privacy laws that have different requirements for different age groups.
- Special accommodations are available for students with Individual Education Programs (IEPs) or 504 plans, which are formal documents that outline specific learning supports and modifications needed for students with disabilities.
4.3 Academic Records
- All academic records are maintained according to FERPA requirements, which means we keep detailed, secure records of your child's grades, assignments, and educational progress throughout their enrollment.
- Official transcripts will be provided upon request following proper identity verification procedures to ensure we're releasing records only to authorized individuals. There may be a small processing fee for transcript requests.
- Student records are retained following state and federal guidelines for a minimum of 5 years after graduation or withdrawal, ensuring that transcripts and academic documentation remain available for college applications or employment verification.
5. PRIVACY AND DATA PROTECTION
5.1 FERPA Compliance
Skhillz Academy complies with the Family Educational Rights and Privacy Act (FERPA), which is a federal law that protects the privacy of student education records and gives parents specific rights over their child's educational information. Parents/guardians have the right to:
- Inspect and review their student's education records within 45 days of making a request, including grades, attendance records, disciplinary records, and any notes kept by teachers about the student.
- Request amendment of inaccurate or misleading records by submitting a written request that clearly identifies the information they believe is incorrect and explaining why it should be changed.
- Control disclosure of personally identifiable information from their child's education records, meaning we cannot share academic information with outside parties without written consent except in specific circumstances allowed by law.
5.2 COPPA Compliance
For students under 13, we adhere to the Children's Online Privacy Protection Act (COPPA), which requires special protections for young children's personal information collected online:
- Parental consent is required before we collect any personal information from children under 13, including names, email addresses, photos, or any other identifying information.
- We limit data collection to information that is directly necessary for educational purposes only, such as academic progress tracking and communication between teachers and students.
- All student information is handled and stored using secure, encrypted systems with regular security updates and staff training on proper privacy protection procedures.
5.3 Data Security
- All student data is encrypted both when it's being transmitted over the internet and when it's stored on our servers, using industry-standard security protocols that make the information unreadable to unauthorized users.
- We conduct regular security audits and system updates to identify and fix potential vulnerabilities, working with cybersecurity professionals to ensure our systems meet the highest safety standards.
- All staff members receive comprehensive training on privacy protection laws and procedures, including how to handle student information securely and what to do if they suspect a privacy breach.
- We have detailed incident response procedures for data breaches that include immediate containment of the issue, notification of affected families within legally required timeframes, and steps to prevent similar incidents in the future.
5.4 Third-Party Services
We may use third-party educational technology tools. All vendors must comply with student privacy laws and sign appropriate data protection agreements.
6. ENROLLMENT AND PAYMENT TERMS
6.1 Enrollment Process
- A completed enrollment application is required that includes basic student information, educational history, and any special learning needs or accommodations that should be considered.
- Payment of applicable enrollment and tuition fees must be made according to your selected payment plan before classes can begin.
- Required documentation must be submitted, which may include immunization records (where required by state law), previous school transcripts or report cards, and any IEP or 504 plan documents.
- We'll conduct a technology requirements assessment to ensure your home setup can support our online learning platform, including internet speed tests and device compatibility checks.
6.2 Tuition and Fees
- Current tuition rates and fee schedules are available on our website and in enrollment materials, with different pricing options based on grade level, course load, and selected services.
- Payment is due according to your selected payment plan, which may include monthly, quarterly, or annual payment options with potential discounts for paying larger amounts upfront.
- Late payment fees may apply if payments are not received by the due date, not to exceed 1.5% per month or the maximum amount allowed by Florida state law.
- Our refund policy is detailed in Section 7 and varies depending on when withdrawal occurs and how much of the academic term has been completed.
### 6.3 Financial Aid
Information about available financial assistance programs provided upon request.
7. REFUND AND WITHDRAWAL POLICY
7.1 Cooling-Off Period
- Full refund if withdrawal within 3 business days of enrollment
- Applicable to first-time enrollments only
7.2 Pro-Rated Refunds
- Refunds calculated based on completed instructional time
- Processing fees may be deducted from refunds
- Refunds processed within 30 days of withdrawal
7.3 Withdrawal Process
- Written notice required for withdrawal
- Academic records provided upon completion of withdrawal process
- Final grades recorded based on completed work
8. STUDENT CONDUCT AND ACADEMIC INTEGRITY
8.1 Code of Conduct
Students must:
- Treat all staff members and fellow students with respect and courtesy, using appropriate language and behavior during all online interactions and virtual classroom sessions.
- Follow all platform rules and guidelines, including proper use of chat features, video settings, and participation in online discussions in a constructive manner.
- Maintain academic honesty and integrity by completing their own work, properly citing sources, and never sharing answers or allowing others to complete assignments for them.
- Use technology appropriately and responsibly, which includes not sharing login credentials, avoiding inappropriate websites during school time, and using devices only for educational purposes during class sessions.
8.2 Prohibited Conduct
- Cheating, plagiarism, or academic dishonesty includes copying from other students, using unauthorized resources during tests, or submitting work that is not the student's own original effort.
- Harassment, bullying, or threatening behavior toward any member of the school community, whether through verbal comments, written messages, social media, or any other form of communication.
- Sharing login credentials or allowing unauthorized access to student accounts, which compromises the security of our systems and violates privacy policies for all users.
- Distribution of inappropriate content includes sharing or posting material that is offensive, discriminatory, violent, or otherwise unsuitable for an educational environment.
- Violation of intellectual property rights means using copyrighted materials without permission, illegally downloading content, or sharing proprietary school materials with unauthorized individuals.
8.3 Disciplinary Actions
- Violations may result in warnings, suspension, or termination
- Due process procedures followed for all disciplinary actions
- Appeal process available for disciplinary decisions
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9. PARENTAL RIGHTS AND RESPONSIBILITIES
9.1 Parental Rights (Per PPRA - Protection of Pupil Rights Amendment)
Parents have the right to:
- Inspect curriculum and instructional materials used in their child's education, including textbooks, online content, assignments, and any supplementary materials used by teachers.
- Be notified in advance of surveys that collect personal information about students or their families, including questions about political beliefs, family relationships, or other sensitive topics.
- Opt out of certain activities or assessments that they feel are inappropriate for their child, including participation in surveys, certain health screenings, or activities that conflict with family values.
- Access their child's educational records at any time and receive regular progress reports about academic performance, attendance, and behavior in the virtual classroom setting.
9.2 Parental Responsibilities
- Ensure student attendance and participation by monitoring daily login times, assignment completion, and active engagement during live virtual class sessions.
- Provide necessary technology and reliable internet access, including a computer or tablet capable of running our learning platform and a stable internet connection fast enough for video conferencing.
- Monitor student's academic progress by regularly checking grade reports, communicating with teachers about concerns, and providing a quiet, distraction-free learning environment at home.
- Communicate with school administrators and teachers regarding any changes in student needs, family circumstances, or concerns about academic or social development.
- Ensure compliance with your state's truancy and compulsory education laws, as virtual school attendance is still subject to the same legal requirements as traditional brick-and-mortar schools.
10. TECHNOLOGY REQUIREMENTS AND SUPPORT
10.1 Technical Requirements
- A reliable high-speed internet connection with minimum upload and download speeds sufficient for video conferencing and streaming educational content without frequent interruptions.
- A compatible device such as a desktop computer, laptop, tablet, or smartphone that meets our platform's minimum system requirements and can run updated web browsers and required software applications.
- Current, updated web browser (Chrome, Firefox, Safari, or Edge) and any required educational software or applications that will be specified during enrollment and orientation.
- Proper audio and video capabilities including a working microphone, speakers or headphones, and webcam for participation in live teaching sessions and virtual classroom discussions.
10.2 Technical Support
- Technical support is available during regular business hours (Monday through Friday, 8 AM to 6 PM EST) to help with login issues, platform navigation, and basic troubleshooting of common technical problems.
- Emergency technical support is available for critical issues that prevent students from accessing important assignments, tests, or required live sessions, with response times prioritized based on urgency.
- Comprehensive user training and orientation sessions are provided to all new students and families to ensure comfortable navigation of our learning platform and understanding of all available features and tools.
10.3 Acceptable Use Policy
- All technology and internet access provided or used for Skhillz Academy is intended for educational purposes only, and students should not use school time or devices for gaming, social media, or other non-academic activities.
- Users are responsible for maintaining the security of their login accounts by using strong passwords, not sharing credentials with others, and logging out properly after each session.
- We may monitor technology usage for safety purposes and to ensure educational focus, including tracking which websites are visited and how much time is spent on various online activities during school hours.
- All users must comply with federal and state laws regarding internet usage, including respecting copyright laws, avoiding illegal downloads, and not accessing inappropriate or harmful content.
11. INTELLECTUAL PROPERTY RIGHTS
11.1 Skhillz Academy Content
All curriculum, course materials, videos, and educational content are proprietary to Skhillz Academy and protected by copyright laws. Unauthorized reproduction, distribution, or commercial use is prohibited.
11.2 Student Work
Students retain ownership of their original creative work while granting Skhillz Academy limited rights to use such work for educational assessment and program improvement.
11.3 DMCA Compliance
We respond to valid copyright infringement notices per the Digital Millennium Copyright Act (DMCA).
12. SPECIAL EDUCATION AND ACCOMMODATIONS
12.1 Section 504 Compliance
Reasonable accommodations provided for students with documented disabilities in accordance with Section 504 of the Rehabilitation Act.
12.2 IDEA Compliance
Special education services provided in compliance with the Individuals with Disabilities Education Act (IDEA) where applicable and within our service capabilities.
12.3 Accommodation Process
- Documentation of disability required
- Accommodation plans developed collaboratively
- Regular review and updating of accommodation plans
13. NON-DISCRIMINATION POLICY
Skhillz Academy does not discriminate based on race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all aspects of our educational services.
14. MANDATORY REPORTING OBLIGATIONS
As educational service providers, Skhillz Academy staff are mandated reporters under Florida law and federal requirements. We are legally obligated to report suspected child abuse, neglect, or other concerning situations to appropriate authorities.
15. LIMITATION OF LIABILITY AND DISCLAIMERS
15.1 Educational Outcomes
While we strive for academic excellence, we cannot guarantee specific educational outcomes, test scores, or college admission results.
15.2 Technology Limitations
We are not liable for technology failures, internet outages, or third-party service interruptions beyond our reasonable control.
15.3 Limitation of Damages
Our liability is limited to the amount of tuition paid. We are not liable for indirect, consequential, or punitive damages.
15.4 Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or public health emergencies.
16. DISPUTE RESOLUTION
16.1 Informal Resolution
We encourage informal resolution of disputes through direct communication with our administrative team.
16.2 Mediation
If informal resolution fails, disputes may be resolved through mediation in Orange County, Florida.
16.3 Arbitration
[Optional clause - consult with attorney regarding enforceability in your jurisdiction]
16.4 Governing Law
These Terms are governed by Florida state law and applicable federal education laws.
17. REGULATORY COMPLIANCE
17.1 State Licensing
[Note: Consult with Florida Department of Education regarding specific licensing requirements for your services]
17.2 Federal Compliance
- Title IX compliance (sex-based discrimination)
- ADA compliance (accessibility)
- Section 504 compliance (disability accommodation)
- FERPA compliance (student privacy)
- COPPA compliance (children's online privacy)
17.3 Reporting Requirements
Required reports filed with appropriate state and federal agencies as mandated by law.
18. MODIFICATION OF TERMS
18.1 Updates and Changes
We reserve the right to modify these Terms at any time. Significant changes will be communicated with 30 days' notice.
18.2 Continued Use
Continued use of our services after changes constitutes acceptance of modified Terms.
19. TERMINATION
19.1 Termination by Student/Parent
Students may terminate enrollment with proper written notice as outlined in our withdrawal policy.
19.2 Termination by Skhillz Academy
We may terminate services for:
- Non-payment of fees
- Violation of conduct policies
- Failure to meet academic participation requirements
- Material breach of these Terms
19.3 Effect of Termination
Upon termination, access to services ceases, but academic records are maintained per retention policies.
20. MISCELLANEOUS PROVISIONS
20.1 Entire Agreement
These Terms constitute the entire agreement between parties and supersede all prior agreements.
20.2 Severability
If any provision is found unenforceable, the remainder of the Terms remains in effect.
20.3 Waiver
Failure to enforce any provision does not constitute a waiver of that provision.
20.4 Assignment
Students may not assign their rights under these Terms without written consent.
21. CONTACT INFORMATION FOR COMPLAINTS
Academic Issues:
Email: [email protected]
Phone: (888) 429-5094
Privacy Concerns:
Email: [email protected]
State Education Department:
Florida Department of Education
[Include specific contact information]
Federal Complaints:
U.S. Department of Education
Office for Civil Rights
22. ACKNOWLEDGMENT
By enrolling in Skhillz Academy services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
This document was last updated on June 27, 2025. For questions about these Terms, please contact us at [email protected] or (888) 429-5094.